We’re thrilled to share that On Tap walked away from the 2025 eCommerce Awards with two Silver awards - a tremendous validation of our team’s dedication, innovation, and the trust of our clients and partners.
Award wins:
- Silver - Best Full-Service eCommerce Agency
- Silver - Best B2C UX in eCommerce
We were honoured also to be finalists for Best eCommerce Agency (over 35 employees), though we didn’t take home a prize in that category
About the Ecommerce Awards
The eCommerce Awards is an annual celebration of excellence and innovation across the digital commerce landscape. In 2025, the event returned to Indigo at The O₂ in London alongside the UK’s leading eCommerce Expo, where the industry’s most forward-thinking agencies, retailers, technology providers, and strategists came together to celebrate outstanding achievement.
The judging panel comprised senior eCommerce, UX, and digital marketing leaders from respected brands and publications - ensuring a rigorous, holistic evaluation of entries across strategy, design, technical implementation, and results.
Our Entry & Wins
Best Full-Service eCommerce Agency
This category recognises agencies that can deliver end-to-end eCommerce solutions - from strategy and UX, through development and integration, to marketing and support. We are proud that On Tap took Silver in this category, reflecting our broad capabilities across platforms, technologies, and business sectors.
Best B2C UX in eCommerce
Our work with TEMPLESPA on their Magento / Hyvä storefront earned us Silver in UX. This project was deeply client-driven: our focus was on refining the customer experience - through smarter navigation, performance improvements, and interface enhancements. The recognition validates the impact of those targeted UX refinements and the tight partnership we built with TEMPLESPA, Hyvä, and Mollie.
The Ceremony & Guests
The awards night on 24 September 2025 at Indigo at The O₂ was a memorable evening filled with celebration, camaraderie, and recognition.
We were delighted to be joined by TEMPLESPA, our client and co-winner of Silver for Best B2C UX in eCommerce, who witnessed first-hand how their investment in UX excellence was recognised.
Also attending as our guests were Hyvä, whose front-end technology underpins the performance and usability of sites like TEMPLESPA’s, and Mollie, a valued payments partner whose seamless integration is integral to smooth checkout experiences.
Why These Wins Matter
These awards matter because they aren’t just trophies - they reflect real commercial impact, real collaboration, and real confidence placed in us by our clients and partners.
- Best Full-Service eCommerce Agency (Silver) highlights our holistic approach - strategic thinking, technical depth, and an ability to support clients end-to-end.
- Best B2C UX in eCommerce (Silver) validates our belief that strong UX is a differentiator - not just cosmetic detail. In collaboration with TEMPLESPA and Hyvä, we delivered improvements that moved metrics, not just pixels.
For clients, the message is clear: you’re working with an agency recognised by your peers and the industry for delivering excellence at scale. It reinforces that we don’t rest on past achievements -we push to evolve, adapt, and continuously raise the bar.
Thank You to Our Team, Clients & Partners
To our On Tap team - this recognition is yours. Your creativity, technical expertise, and relentless commitment made this possible.
To TEMPLESPA, thank you for your trust, collaboration, and vision - you’re not just a client, you’re a partner in innovation.
To Hyvä and Mollie, thank you for being crucial pillars in our tech stack and commerce ecosystem. Working together, we deliver experiences greater than the sum of their parts.
